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About Us securityvillage.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page or our home page.

Our Contact details:
securityvillage.co.uk
87 St Germains Lane
Marske by Sea
North Yorkshire,
TS11 7EL
United Kingdom
Phone: 01642 271200
Email: info@securityvillage.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit or debit card payments.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling We are not responsible for delivery delays due to incorrect or incomplete delivery addresses.
Please supply all requested shipping information, including the phone number of the recipient. Occasionally it may be necessary to contact the recipient by telephone to complete delivery. We regret that we can not ship internationally. We will only ship to UK Mainland addresses only via our website, however, we do ship internationally via our ebay shop security village

Delivery Schedule We will normally send your order to you within 3 business days, however, generally, if you place your order before 3pm Monday to Thursday you should receive your goods on the next working day. We deliver to the UK Mainland only. We use Initial City Link and Royal Mail for deliveries.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges VAT at 17.5% is included in the costs.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption and processed via the PayPal website.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01642 271200 or write to us at Security Village 87 St Germains Lane Marske by Sea, North Yorkshire TS11 7EL United Kingdom

Privacy Policy securityvillage.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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