Follow our tips below to help keep yourself safe when using taxis. Try and use the firm you know, or have had previous dealings with. If you are a female travelling alone you might like to ask if there is a female driver available. If picked up from home don't give the impression that you have left your house empty, say out loud 'I'll see you later' or I'll lock up at the front' even if no one is in the house.

• Avoid private hire cars that tout for business.
• If you gave your name when you booked, check that the driver can tell you it before you get in.
• When in a taxi, always sit directly behind the driver.
• If in any doubt, don't get in a taxi.

• If you are going to be out late, try to arrange a lift home or book a taxi.
• Reputable mini-cab or private hire companies can only be booked at their office or by phone.
• Check that the taxi that arrives is the one you ordered. Ask for a description of the car - colour, make, etc - and check this when it arrives.
• When you get home, ask the driver to wait until you are inside.
• You are not insured for a trip in a private hire vehicle unless you booked it. Private hire vehicles don’t have a sign on the roof. There are people that pose as private hire companies.
• Use a company that you have used before.
• Taxi firms often have female drivers available.
• Share a taxi with a friend if you can.